Winners & Losers: customer experience among the top 8 travel sites.

One to One Travel and the newly expanded OTOinsights have collaborated to present our latest customer experience research findings for eight international travel sites, including Expedia, Travelocity, Thomas Cook, Opodo and Lastminute.com. Our research focuses on booking processes, usability issues, design and branding.

With one in four people looking to spend less on their travel by as much as fifty percent this year, travelers are flocking online to find the best deals. More than ever, it’s imperative that travel companies capture the growing online bookings market by providing an optimum online customer experience.

Join us for this free webinar where we discuss this latest customer experience research and conclude with a best practice guide on how you can create the best customer experience for your customers. Webinar attendees will also receive a copy of this report free of charge.

When/Where:
Session 1: Europe & USA east coast
Time: 11:00am EST (16.00 hrs GMT)
Date: Thursday 25th February
Join this webinar @ https://get.netviewer.com/meet/join.php?sinr=769828885&sipw=nv64

If you already have Netviewer, simply enter the session number: 769828885

When/Where:
Session 2: USA & Latin America
Time: 11:00am PST (16.00 hrs EST)
Date: Thursday 25th February

Join this webinar @ https://get.netviewer.com/meet/join.php?sinr=907061072&sipw=nv64
If you already have Netviewer, simply enter the session number: 907061072

Audio: Netviewer presents with VOIP, however, if you are on a Mac or are on a slow connection, please use this audio dial in option:

Toll free: +1 (800) 605-5167 passcode 759450 | International direct: +1 (719) 457-0339 passcode 759450

If you have any trouble registering for this webinar please contact marketing@fhios.com or call 0207 886 8245.