Objectives: Royal Caribbean International faced a communications breakdown with the thousands of travel agents who book 80% of the company’s cruises. Conventional fax and email alerts of promotions, itinerary changes and other information were being lost in a storm of messages that the agents receive from fax and email. Royal Caribbean came to OTOlabs, seeking a technology solution that would address these issues, allowing for RCCL agents to gain access to booking engines...

One to One Interactive is pleased to announce that it has launched a Travel Industry Channel on it’s marketing and trend spotting dashboard, OTObuzz.com. This extensive collection of syndicated content is organized as a dashboard for marketers and communications experts to help them gain immediate insights into news, thoughts, and opinions on the emerging media landscape. Built on Pageflakes and serving as a Pagecast.  OTObuzz contains over 200 RSS feeds organized...